Once you have access to the book on your NetGalley account, determine whether you are going to download and read the book on a personal computer, iPad, Kindle or other eReader, or phone. You can find instructions for each here.
Wrong Amazon account (make sure your kindle is synced with the correct amazon account)
Missing one step and getting impatient
If you get stuck, try all of the links above first. But we’ve seen a thing or two, and we’re here to help you! Email us at [email protected] with the name of the book and your specific question.